What is counselling?

Counselling provides an opportunity to discuss issues that may be troubling or causing you problems. Your counsellor will not know you or have any involvement with the issues you wish to discuss, or offer advice but instead will provide a space where you are able to explore and reflect on the difficulties you are experiencing.

Once you have decided you would like counselling you will be offered an assessment before you commence. The assessment provides the opportunity to decide whether counselling would be appropriate for you or not.

How often would I meet with my counsellor?

Once you commence ongoing counselling you will see the same counsellor (this will not be the counsellor you saw for the assessment). You meet weekly at the same time and the same place, each session usually lasts for 50 minutes. This space is held for you each week and as a result if you are unable to attend for any reason you will be expected to pay for the missed sessions.

Will my counsellor be qualified and experienced?

All GCS counsellors are supervised and managed within GCS and work within the British Association for Counselling and Psychotherapy Ethical Framework. Most of our counsellors are qualified but some are in training and work to the same high standards as qualified counsellors.

How long does counselling take?

There is no one answer to this question as it depends on the issues you wish to address and the depth to which you wish to explore them and other related matters. GCS offers open ended counselling but if it is more appropriate we are able to offer a more focused, fixed term option usually up to 12 weeks.

Where will I have to go for counselling?

GCS has counselling venues in Stroud, Gloucester, Cheltenham, Tewkesbury and Cirencester.  You will be offered an appointment at the venue most convenient to you if at all possible.

How long will I have to wait for a counselling appointment?

Once you have registered for counselling you will be offered an appointment for an assessment relatively quickly, usually within two weeks. How quickly you will be offered an appointment for ongoing counselling is dependent on your availability and the demand on the service. Evening appointments can be available but are usually in high demand therefore may incur a delay.

The cost of counselling

Gloucestershire Counselling Service is a registered charity (No. 1109904) and one of its principal aims is to make quality counselling accessible to the people of Gloucestershire.

We do not receive any government grants so we rely on the fees we charge to the people using the service.  Our fees aim to be progressive and socially responsible.  To allow us to operate this way, we apply a sliding scale of fees.

Please note that you will be expected to pay for missed or cancelled sessions, except for sessions cancelled by your Counsellor.

Initial Registration and Assessment Fee

The registration fee, which includes the initial assessment for individuals, is £50

The registration fee, which includes the initial assessment for couples, is £60

The registration fee for the Child and Family Service, which includes the initial assessment, is £60

Counselling Fees

The fees for counselling are calculated according to income bands.

Individual Counselling

Income Fee per session

Income 15k-20k                                                      £30

Income 21k-30k                                                      £40

Income 31k-45k                                                      £50

Income 46k-60k                                                      £60

Income 61k+                                                            £80

Couples Counselling

Household Income Fee per session

Income less than 20k                                            £45

Income 21k-30k                                                      £60

Income 31k-45k                                                      £75

Income 46k-60k                                                      £90

Income 61k+                                                           £120

Child and Family Service

Household Income Fee per session

Income less than 20k                                          £45

Income 21k-30k                                                    £60

Income 31k-45k                                                    £75

Income 46k-60k                                                    £90

Income 61k+                                                         £120

Fees are reviewed periodically.  Reduced fees are subject to agreement and the availability of specific bursary funds.

Applications for Subsidised Counselling

In cases of severe financial hardship, e.g. earnings/household income below 15k GCS can offer clients access to subsidised counselling.  To apply for this, your counsellor will complete with you an application form and submit it for consideration. Reduced fees are subject to periodic review.

What if I am unhappy with my counselling?

If you are unhappy with any aspect of your counselling you should discuss this with your counsellor as it may be related to the issues you have brought to counselling. If this is inappropriate or does not resolve the matter you can write to the Head of Counselling at GCS explaining your concerns. If you are still unhappy you can use GCS’s formal Complaints Procedure.

My School is interested in finding out more about providing counselling in school. How do I find out more?

Contact us via email: [email protected] and we will send you information about this service.

My Organisation is interested in finding out more about providing counselling for staff. How do I find out more?

Contact us via email: [email protected] and we will send you information about this service.

My Organisation is interested in regular reflective supervision for staff. Can you help?

Contact us via email: [email protected] so that we can get back to you to discuss your specific needs.

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