Locations

Alma House, 52/53 High St, Stroud, Glos, GL5 1AP

Stroud

15 Ladybellegate St, Gloucester, Glos, GL1 2HN

Gloucester

51 Rodney Road, Cheltenham, Glos, GL50 1HX

Cheltenham

Cirencester Hypnotherapy Centre, 84 Dyer St, Cirencester, GL7 2PF

Cirencester

Tewkesbury Borough Council Offices, Gloucester Road, Tewkesbury, GL20 5TT

Tewkesbury

We also offer remote counselling via phone or video call, based on what works best for you.

How to Make a Complaint

If you have any comments or complaints about our service, please contact us using one of the following methods:

Email: [email protected]

Write to: Alma House, 52-53 High Street, Stroud, GL5 1AP

Call us: 01453 766310

A copy of our complaints policy will be shared with you upon receipt of your comments or complaint.

Contact Us

Our office is open Monday to Thursday from 9:30am to 3:00pm and on Fridays from 9:30am to 1:00pm. Outside these hours, you can leave a message on our answer phone or reach us by filling out the contact form below and we will get back to you as soon as possible.

Counselling is available Monday to Friday between 8.00am and 9.00pm (venue dependent).

For more information about any of our services, please contact our main office by phone, email, or post. Alternatively, you can fill out the contact form above.

Call us on:

01453 766310

Email us:

[email protected]

Or write to:

Gloucestershire Counselling Service
Alma House
52 / 53 High Street
Stroud
Gloucestershire
GL5 1AP

I need HELP now

If you are having a mental health emergency and you need urgent help Gloucestershire Counselling Services is not the right service to access at this point please click here for the NHS crisis website or call 999

I need to TALK to someone now

Samaritans

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 116 123

ChildLine

If you are a child or a young person you may want to speak to  Childline.

Call free on 0800 11 11

Shout

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text 85258

Gloucestershire Self Harm Helpline

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

Call 0808 801 0606 OR Text 07537 410 022

Calm

We’re the Campaign Against Living Miserably (CALM) and we’re taking a stand against suicide.

Call 0800 58 58 58

5pm – midnight, 365 days a year

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

Locations

How to Make a Complaint